Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at riplipsfishing@yahoo.com. If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at riplipsfishing@yahoo.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Apparel, footwear & sizing
Clothing, waders, boots, and other worn items can only be returned unworn and unwashed, with all original tags attached and in their original packaging. Please try items on indoors, away from pets and smoke — anything returned with signs of wear, odor, pet hair, or missing tags cannot be accepted and will be returned to you at your expense.

If the size or fit isn't right, the fastest fix is an exchange for a different size (subject to availability): you cover return shipping to send the item back, and we'll ship the replacement out to you at no additional charge — no restocking fee on exchanges. If you'd prefer a refund instead of an exchange, apparel and footwear returns are subject to a 15% restocking fee, and the original and return shipping costs are the customer's responsibility. None of this applies to items that arrive defective, damaged, or incorrect — we make those right in full, including shipping (see "Damages and issues" above).

Clearance and discounted apparel are final sale.

Lost packages & Free (untracked) shipping
Our Free Shipping option is an economy service with no tracking and no insurance. Because we cannot verify delivery on this method, we are unable to offer refunds or replacements for orders that are lost, delayed, or stolen in transit when Free Shipping is selected. If you would like tracking and coverage against loss, please choose Standard (with tracking) or Expedited Shipping at checkout. This limitation applies only to the free, untracked option — our policies for defective, damaged, or incorrect items are unchanged.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. For apparel and footwear sizing, see "Apparel, footwear & sizing" above.

Refunds
We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.